When creating a user, a role must be defined in order to set the limitations of the specific user inside the account and organization.

Organization level


This role enables the user full control and access on an organization level. Admins can add users, create new Accounts and Organizations and have full access to all sub-accounts in the Organization.

Account level

When creating a new user or adding an existing user to an account, there are 2 possible roles available:


This role allows the user a “read-only” access, the user will be able to view all data regarding the account’s Elastigroups and relevant statistics but won’t be able to apply any actions.


This role allows the user to modify and change settings within the Account. Editor user has access that resembles the access given to an Admin, although Account and Organization management are un-accessible to this role.